Sales and volume pricing
For committed volume, data residency, procurement paperwork and anything that needs a signature. Expect an engineer on the call, not a discovery script.
[email protected]Contact
Three addresses, no switchboard.
Sales conversations are with an engineer. Support is routed by plan. Security reports go to a monitored inbox with a published response commitment.
Technical support
Bugs, integration questions and incident follow-ups. Response targets are per support plan, from 72 hours on Developer down to 4 hours on Premium.
[email protected]Security disclosure
Vulnerability reports and coordinated disclosure. We acknowledge within 24 hours, keep the reporter informed, and do not pursue researchers acting in good faith.
[email protected]There is deliberately no lead-capture form here. Email reaches a person; a form would only reach a queue with a longer path to the same person.
Getting an API key
Keys are self-serve from the console — email address, no card, free allowances identical to HERE's. Nothing on this page is required to start.